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Terms & Conditions

Please read these terms carefully before using the Cheon website or purchasing our products.

Last updated: August 2026

Please read before shopping

By browsing Cheon or placing an order, you acknowledge that you have read and accepted these Terms & Conditions.

1. Introduction

Welcome to Cheon. These Terms & Conditions govern your use of our website, products, services, and purchase of products from Cheon.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products & Product Information

Cheon makes every effort to ensure that product descriptions, images, colors, sizes, measurements, and other information displayed on the website are accurate.

  • Product colors may appear slightly different depending on your screen or device.
  • Minor variations in fabric, texture, embroidery, print, or finishing may occur due to the nature of the manufacturing process.
  • Product availability may change without prior notice.
  • We reserve the right to discontinue any product at any time.

3. Eligibility

By using Cheon's website, you confirm that you are legally capable of entering into a binding agreement under applicable laws. If you are purchasing on behalf of another person, you confirm that you have the authority to do so.

4. Orders

When you place an order with Cheon, you agree to provide accurate and complete information required for processing and delivery.

  • An order is considered successfully placed after payment confirmation and order confirmation from Cheon.
  • We reserve the right to cancel or refuse an order in certain circumstances.
  • Orders may be cancelled if a product is unavailable, incorrectly priced, or if fraudulent activity is suspected.
  • If we cancel a prepaid order, the eligible amount will be refunded through the applicable payment method.

5. Pricing & Payments

All prices displayed on the Cheon website are shown in Indian Rupees (INR), unless otherwise stated.

  • Prices may be changed at any time without prior notice.
  • Applicable taxes and delivery charges, where applicable, will be displayed during checkout.
  • Payment must be successfully completed before an order is processed.
  • Cheon does not store your complete debit or credit card details.

Payments may be processed through third-party payment service providers. Their respective terms and policies may also apply.

6. Shipping & Delivery

We aim to dispatch orders within the estimated processing time mentioned on the website. Delivery timelines may vary depending on the destination, courier availability, weather, holidays, or other circumstances beyond our control.

  • Delivery estimates are not guaranteed delivery dates.
  • Customers are responsible for providing a complete and accurate shipping address.
  • Cheon is not responsible for delays caused by incorrect address information provided by the customer.
  • If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply.

7. Order Inspection

We recommend that you inspect your package immediately after delivery.

If you receive an item that appears damaged, incorrect, or defective, please contact our customer support team as soon as possible with your order details and relevant photographs or videos.

Claims may be reviewed according to our applicable return and exchange policy.

8. Returns & Exchanges

Returns and exchanges are subject to Cheon's current Return & Exchange Policy.

  • Items must meet the eligibility requirements specified in our return policy.
  • Products must generally be unused and in their original condition with applicable tags and packaging intact.
  • Certain products may not be eligible for return or exchange.
  • Return requests must be submitted within the applicable return period.

Please review our Return & Exchange Policy before placing an order.

9. User Accounts

If you create an account with Cheon, you are responsible for maintaining the confidentiality of your login credentials.

  • You should keep your password confidential.
  • You should immediately notify us if you suspect unauthorized access to your account.
  • You are responsible for activities performed through your account.

10. Prohibited Activities

You agree not to misuse the Cheon website or services. This includes, but is not limited to:

  • Using the website for unlawful purposes.
  • Attempting to gain unauthorized access to our systems or servers.
  • Uploading or transmitting malicious software or harmful content.
  • Using automated systems to scrape or collect website information without permission.
  • Attempting fraudulent transactions or using another person's payment information without authorization.

11. Intellectual Property

All content available on the Cheon website, including but not limited to logos, brand names, photographs, product images, graphics, videos, designs, text, and website layouts, is owned by or licensed to Cheon unless otherwise stated.

You may not reproduce, distribute, modify, copy, sell, or commercially exploit our content without prior written permission.

12. Privacy

Your privacy is important to us. Personal information collected through our website may be used to process orders, provide customer support, communicate with you, improve our services, and fulfil legal or regulatory requirements.

13. Disclaimer

We make reasonable efforts to keep our website accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or completely accurate.

To the extent permitted by applicable law, Cheon will not be liable for losses resulting from circumstances beyond our reasonable control.

14. Third-Party Services

Our website may use third-party services such as payment processors, shipping partners, analytics providers, authentication services, or other external platforms. Your use of such services may be subject to their own terms and privacy policies.

15. Changes to These Terms

Cheon may update or modify these Terms & Conditions from time to time. Any changes will become effective when the updated terms are published on this website. We encourage you to review this page periodically.

16. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, or our services, please contact our customer support team.

Cheon

Email: support@yourdomain.com

Website: yourdomain.com

Need help?

If you have any questions about these Terms & Conditions, please reach out to our support team.

Contact Cheon